Define this word

[tikatu]

Today, I called for a repairman to fix our ailing oven. He came early, worked quickly, and did it right the first time.

When I wrote this up as my FB status, I said this: I like it when repliance guys come early, fix things quickly, and do it right the first time.

Seeing my error, I deleted the status, then put up the proper word. But, being a writer, I needed to know if this was a real word or not. And, according to Dictionary.com, it isn't.

So, let's have some fun!

Define repliance.